The company Laboratoire NividiSkin, SAS with capital of 1,000 Euros, whose head office is in Kernigou, registered with the RCS of Brest under number 883 232 159 (hereinafter referred to as the “Company”), has developed the Nividiskin range of cosmetic products, sold in particular on the website www.nividiskin.com (the “Site”).
The Company, as the controller of the processing operations described below, attaches great importance to the protection and respect of privacy, and makes the necessary efforts to ensure the appropriate processing of our customers' personal information and to continually improve our professional ethics with regard to these operations.
As such, the Company undertakes to comply with the legislation and regulations in force relating to the protection of personal data as defined by the Data Protection Act No. 78-17 of 6 January 1978 (the “LIL”) and European Regulation No. 2016/679 of 27 April 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (the “GDPR”).
This Privacy Policy is intended to inform you of the Company's practices regarding the collection, use, sharing, and processing of information that you provide to us through the Site, when you visit it, or when you place an order online. It also describes how we process the personal data that we collect or that you provide to us when you visit the Site. We invite you to read it carefully.
- The data we collect and process
Data collected automatically/Cookies:
When you browse the Site, you do not generally have to provide us with your personal data. However, each time you visit, the Company may collect information relating to your connection terminal, such as the type of browser you use, your IP address or the site you came from, as well as information relating to your journey on the site in order to personalize your browsing experience (choice of language, pages viewed).
Among the technologies used to collect this information, the Company uses cookies. A “cookie,” also called a “tracker” or “connection witness,” is a small text file containing data that is stored on a device (computer, tablet, smartphone, etc.) when you browse a website or mobile application.
This data is not associated with a specific natural person. The processing of this data is carried out solely for the purpose of optimizing the Site, to ensure the operation of the system (technical support, system security) and to obtain statistics, for example to evaluate user behavior trends, in order to optimize the operation of the Site taking into account their expectations.
Some cookies are automatically deleted after closing the browser window, others are deleted after a certain period of time, which may vary depending on the cookie file. In any case, the retention period for information collected through cookies may not exceed twenty-four (24) months. The lifespan of these cookies is limited to twelve (12) months.
In most browsers, the function for saving these files is installed by default. However, you can disable cookies at any time by setting your browser to block them or to warn you when a website attempts to implement a cookie on your device. Since the configuration of each browser is different, we invite you to consult the settings of your Internet browser to obtain more information on the procedure to follow to enable, disable or delete cookies.
We remind you that the configuration of cookies may modify the conditions of access to the Site's functionalities.
So-called "performance" cookies can also be disabled. We use Google Analytics, so we invite you to consult their privacy policy to disable this feature.
The Site is created on Shopify and also present on social networks, such as Facebook and Instagram.
Social media sites may also collect information for their own purposes, and we cannot influence their information collection processes. These websites have their own privacy policies, and we therefore decline any responsibility for their use of the information they collect. We therefore recommend that you read the legal notices and privacy policies specific to each of the aforementioned social media sites.
The data provided:
In order to place an order online on the Site, you must create an account (or log in to your account if you have already created one) by providing some of your personal data: email address, first name, last name, date of birth, telephone number and nationality. We retain this data for the duration of your relationship with us, plus a period of three (3) years from the end of our relationship. This data is then archived in accordance with legal obligations.
We may collect information that you provide to us regarding third parties (referral offers, sharing a promo code, etc.). This information is only used to respond to your request, and no communication will be made to them without their consent.
Finally, in order to validate your order, we ask you to provide your bank details (cardholder's name, card numbers and expiration date). We do not store your bank details.
You can choose not to provide us with some of this information. However, in most cases, it is necessary to complete your order, sign up for a loyalty program, complete your profile, or ask us a question.
Thus, the data processing listed above is justified by the execution of the order on the Site with the Company. They allow us to provide you with the products and services you have ordered. These processes pursue the following purposes:
- provide our online product sales service and enable you to purchase and receive the products, as you ordered them on the Site;
- send you confirmation of your order and any updates by email;
- manage your account, including issuing invoices and sending order notifications;
- communicate with you generally when related to the requested products, including to respond to your questions and comments, resolve a dispute, warn of potentially prohibited or illegal activities or enforce our terms of use;
- measure your interest in our products, the Site and our applications, in order to improve them, including through surveys that we conduct with our customers;
- notify you of promotions that may interest you;
- otherwise personalize your use of the Site or our applications;
- reward you on the basis of a loyalty program, if you have decided to participate in it.
We may send you emails with offers that may be of interest to you based on the orders you have placed on our Site. You have the option, when you register, to opt out of receiving commercial emails. Our emails also have a direct unsubscribe option so that you can easily unsubscribe from future mailing lists for such communications.
We may share your personal data with some of our technical service providers to improve the operation of the Site or with our service providers in the banking sector to enable online payments. These third-party service providers may access and collect only the information they need to provide their services. They must comply with the same security and protection procedures that we implement. We invite you to consult the privacy policies of these service providers for more information regarding their management of your personal data.
In any event, you will be informed in advance of such a transmission, the identity of the recipient of the data and the purpose for which it is being used. You may, of course, object to such a transmission and, more generally, exercise your rights as described below.
- Data security
A password is required to create and log in to your account. This password is associated with your email address. We do not have any knowledge of it and we encourage you not to share it with anyone and to handle it with care to secure access to your account. In the event of loss or theft of your password, or fraudulent use of your account by any means, we invite you to notify us immediately at the following address:
NividiSkin Laboratory
Kernigou, 29242 Ouessant Island
contact@nividiskin.com
Telephone: + 33 2 98 45 57 46
Please be aware that no website can guarantee complete security. However, we have implemented appropriate administrative, technical, and physical security measures to protect the personal data you provide to us. For example, only authorized employees, limited to what is strictly necessary, may have access to your data, and they may do so only for authorized, pre-established, and limited business purposes. In addition, we use encryption technology (or cipher) when transmitting your sensitive personal data from your system to ours, and we use firewalls and intrusion detection systems to prevent unauthorized access to your information.
- Data transfer
The data we collect is not transmitted to any third party except the service providers mentioned above, neither in France nor abroad.
- Your rights
You have the right to request access to your personal data, to request its rectification or erasure, to request the limitation of our processing, or to object to it. Finally, you have the right to data portability.
In practice, if you have an account, you can simply modify or delete your account by following the steps indicated on the Site. In the second case, your data will then be automatically archived for evidentiary purposes for the necessary period, but you will no longer receive any solicitations from us.
You can file a complaint with the supervisory authority, the CNIL in France.
You can contact us at any time at the following contact address:
NividiSkin Laboratory
Kernigou, 29242 Ouessant Island
contact@nividiskin.com
Telephone: + 33 2 98 45 57 46
NIVIDISKIN is supported by the web marketing agency AGAT .
- Modification of the Privacy Policy
We may change our Privacy Policy in the future. We will notify you in advance by email, to the email address you provided, or through a prominent notice on the Site.
